I spent years inside senior living, watching what gets shared on tours and what gets left out. The rooms? They’ll walk you through those. The menu? Always part of the conversation. But the details that shape your parent’s experience? You usually have to ask for those yourself. Try asking: 🔸 “How many residents does each caregiver support during the day? Evenings? Overnight?” 🔸 “And when someone starts needing more help, how do you decide it’s time to adjust staffing? What’s the tipping point?”