Troubleshoot buying issues with Microsoft Store
Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.
Fix problems with apps from Microsoft Store
Get troubleshooting tips to fix problems with apps from Microsoft Store.
[Article] Troubleshoot Microsoft Store on a Windows 10/11 …
Jul 17, 2025 · This article will guide you through troubleshooting steps to resolve issues with the Microsoft Store on Windows 10/11 machines and explain the relationship between Microsoft …
I can't find or install an app from Microsoft Store
The app isn't compatible with your device. Microsoft Store automatically hides or blocks the purchase button on apps that are incompatible with your device. You might see an app from …
How to fix Microsoft store error "Something went wrong. we're …
May 1, 2024 · This is typically related to permission issues. Please follow these steps: Go to Settings > System > Troubleshoot > Other troubleshooters. Next to Windows Store Apps, click …
Contact - Microsoft Support
Paid but cannot find my purchase result_moreHelp Troubleshoot buying issues with Microsoft Store GetHelp_SMC Try these steps if you’re having trouble buying apps, games, or …
Microsoft Store doesn't open - Microsoft Support
Try these troubleshooting steps if Microsoft Store does not launch in Windows 10.
Problem with Microsoft Store apps - Microsoft Q&A
Jun 16, 2024 · This will reset the Microsoft Store cache and may resolve the issue. Run the Windows Store Apps Troubleshooter: Press Win + I to open Settings. Navigate to Update & …
Troubleshoot Microsoft Store app download failures
Jan 15, 2025 · Provides guidance for troubleshooting Microsoft Store app download and update failures.
Windows Store Problems - Microsoft Q&A
Jul 24, 2025 · Welcome to MSoft Q&A : Let's start troubleshooting this issue following these, basic steps below Try to reset the Store cache. Press the [Wins key+R] select the - Run tool - and …
Unable to Complete Payment on Microsoft Store - Microsoft Q&A
Jun 15, 2025 · StartFragment Dear Microsoft Support Team, I am experiencing repeated payment failures when attempting to make a purchase on the Microsoft Store. Despite trying multiple …
Microsoft Support
Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.
Problem with purchase from Microsoft Store - Microsoft Q&A
May 24, 2020 · Troubleshoot problems when trying to enroll in Partner Center. Answers address challenges with payment methods, forgetting passwords, and more. Troubleshoot Azure …
Modern, Inbox, and Microsoft Store Apps troubleshooting …
Jan 15, 2025 · Modern Apps or Microsoft Store Apps can sometimes fail to start or launch and then stop responding. This guide discusses troubleshooting techniques that you can use to …
Error 0x80131500 in Microsoft Store
Learn how to fix issues with Microsoft Store showing Error 0x80131500 or "Try that again".
How to troubleshoot apps from the Microsoft Store
Check for game Updates in MS Store Hub (three dots at top right of Store app) > Downloads & Updates. Run the MS Store apps troubleshooter at Settings > Update & Security > …
Trying to purchase Windows 11 Pro and I get a trouble …
Jul 15, 2025 · I've been trying to purchase Windows 11 Pro to use on Parallels and when checking out I get the below error. I've checked my address and used multiple cards with the …
"Unable to complete this transaction" error message - Microsoft …
For Microsoft 365/Office offers, please visit Activate Office - Microsoft Support follow the instructions for how to Activate. Contact Support For technical support, go to Contact Microsoft …
how to fix microsoft store - Microsoft Q&A
Feb 26, 2025 · My Microsoft store won't allow me to download or upgrade apps and a pop up keeps appearing saying "error, something went wrong, we know what's wrong and are …
Need to play Minecraft Java on new PC, but license doesn't seem …
Dec 23, 2025 · Sometimes, the purchasing account (Microsoft Account) signed into the Microsoft Store can change, which may cause issues with accessing your games. Here are a few steps …
How to restore Minecraft - Microsoft Q&A
6 days ago · Welcome to Microsoft Q&A forum. I'm happy to help. I see that you are confusing why the Microsoft Store asking you to buy the game again instead. Please note that this is a …
Card info it’s right but on the website it says it’s wrong
5 days ago · This has been happening repeatedly, and at this point the only way I can make a purchase is by physically going out to buy a redeemable gift card, which clearly indicates a …
0xC004F211 activation error after running Windows update
1 day ago · Run the Activation Troubleshooter: Go to Settings > Update & Security > Activation, and select "Troubleshoot". This may help identify and fix the problem. Check for Windows …
疑難解答 Microsoft Store 的購買問題 - Microsoft Support
疑難解答 Microsoft Store 的購買問題 疑難解答 Microsoft Store 的購買問題 Applies To 如果您無法從 Microsoft Store 購買商品，以下是一些可嘗試的步驟： 在 付款選項 頁面中檢查您的信用卡 …
upgrading windows 11 home to pro - Microsoft Q&A
3 days ago · Run the Activation Troubleshooter: In the Activation settings, you can find an option to troubleshoot activation issues. This might help identify and resolve the problem. Ensure …
Reinstall Windows with the installation media - Microsoft Support
For recovery purposes, the installation media allows you to perform an in-place installation, which essentially reinstalls Windows without affecting your personal files, settings, or installed …