The airline's passenger revenue fell, and executives acknowledged its Rapid Rewards loyalty program has not done as well as ...

The airline’s coming switch to assigned seating comes with those annoying seat fees.

Over the past few months Southwest Airlines has announced a number of controversial changes such as adding bag fees and ...

A woman has filed a lawsuit against Southwest Airlines, claiming the company “engaged in blatant and egregious race discrimination” when she was allegedly chastised and removed from a flight.

While the change has been a hotly-debated topic, Southwest hasn't spoken much about the controversial decision - along with ending free bags. That silence ended on July 29 when Southwest Airlines ...