Specifically incorporating artificial intelligence into the DWP’s systems, which has struck fear into many people thinking they’ll trade being on hold with being misunderstood and outright ...

The Department for Work and Pensions (DWP) has come under fire in a scathing report by the Public Accounts Committee released on Friday, which criticised the handling of claimants with complex ...

DWP disability benefits claimants are getting “unacceptably poor service” from Government as they wait on average 10 times longer for their calls to be answered, MPs have said. The Department ...

Criminal gangs are exploiting the system." He made these remarks during a committee meeting attended by Department for Work and Pensions (DWP) officials, discussing their strategies to combat ...

The Department for Work and Pensions (DWP) is ramping up its efforts to shift claimants from income-related Employment and Support Allowance (ESA), including those receiving Housing Benefit ...

The Department for Work and Pensions (DWP) is in the process of rolling out new "light touch" reviews, contacting Personal Independence Payment (PIP) recipients with a form comprising 16 questions ...

Universal Credit claimants are being told to make DWP officials aware of key changes. The message comes as new data from the Department for Work and Pensions (DWP) reveals that 7.2 million people ...

Concerns have been voiced that recent alterations to DWP benefit regulations might result in some individuals being 'worse off'. Labour MP Mike Reader questioned the Government on whether ...

A stark report from the Department for Work and Pensions (DWP) has revealed that recent Cost of Living payments "didn't scratch the surface" in aiding benefit claimants with financial difficulties.

Those receiving a Personal Independence Payment (PIP) have been informed about changes they don't need to report to the Department for Work and Pensions (DWP) while on the benefit. PIP can be ...

More than 10 million pensions are set to be encouraged to claim a potential £3,900 boost from the Department for Work and Pensions (DWP). Letters will be sent to 11 million older people in the UK ...