"We'll reconsider a visit when you treat all people equally and with respect, regardless of their disability" ...

The biggest theme park company in the country has suddenly changed its accessibility system for hidden disabilities.

The Alton Towers change relates to the Ride Access Pass that give guests faster access to rides ...

A major UK theme park operator has made a major rule change to its disability queueing system. Merlin Entertainments has ...

Now, let me tell you what that same day out is like with kids who are neurodiverse. The queues are, quite literally, torture.

Alton Towers theme park will stop people with certain disabilities from being able to use a free pass giving access to a fast ...

Merlin Entertainments is trialling some changes to its Rapid Access Passes after being told by guests with additional needs ...

The Midlands-based attraction is partnering with the University of Birmingham and international guest experience design ...

Merlin is home to Alton Towers, Thorpe Park, Legoland and more. Here's how to get their annual pass and other great deals for ...

Turn one Merlin hotel night into a year of UK theme park adventures with this limited short break offer – is it really worth booking now?

For a short time only, you can get all the perks of the Merlin Annual Pass when you book a short stay at selected Merlin ...

Unlock access to more than 20 top UK attractions and enjoy a whole year of family days out with the Merlin Annual Pass. Book ...