This future is not far away. Companies that adopt AI agents early and design them with people in mind will define what hospitality feels like in 2030.
At RoseBernard Studio, Polacek and his team have been exploring what he calls The Mindful Concierge, a design and service ...
Visible transparency builds trust and turns personalization from something done to the guest into something done for them.
At Big Tech companies in China, He Jiabin felt like he could clock out at the end of the day. Now, he thinks about his ...
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