As retailers adopt AI in customer service, the challenge goes beyond efficiency—it’s about trust. Customers expect fast, frictionless support, but also transparency, fairness, and fraud protection. In ...

Hello, everybody. How is everybody doing? Good. Okay. Day 3, and there's one more day. So this is the fourth year that we've been in the process of the relaunched combined Communacopia and Technology ...

Discover the mystical symbolism behind the rare 9/9 portal according to astrologer Valerie Mesa Numbers are more powerful than we realize. They are portals of energy that carry universal wisdom, and ...

RAYTOWN, Mo. (KCTV) - For years, Crane Brewing in Raytown was more than just a brewery – it was a community hub along the Rock Island Trail, where cyclists, walkers, and locals gathered for a cold ...

Merlin Entertainments’ chief customer officer Craig Inglis will leave the business in October as the company scraps the role. Inglis joined in June 2024 as the brand’s first CMO before transitioning ...

Nisha Gopalan is the Senior Overnight Assignment Editor for Investopedia News. She is an award-winning financial journalist who has worked in London, where she is currently based, and Hong Kong. She ...

Battery installers are criticising a West Australian scheme to encourage home battery ownership, with installers saying they are collectively owed millions in unpaid loans and rebates. Some installers ...

CINCINNATI — A Blue Ash shopper discovered that he wasn't receiving all the fuel points he earned, potentially costing him $40-60 per month in gas savings. Scott Loucks thought he was getting a great ...

Something in Tracy Ferreira’s life just wasn’t adding up – again. A customer noticed, but Ferreira, who was tasked with managing client accounts, assured them she was getting bonuses from one of the ...

Global energy giant ENGIE has admitted to misleading a customer by incorrectly telling him that power prices are set by the government. Former customer Fred Newman ...

Cracker Barrel faced backlash after a controversial rebranding move alienated parts of its customer base. The company has since announced it will backtrack, restoring elements of its traditional brand ...