October 27, 2025 – PRESSADVANTAGE – In Fall 2025, a major transformation is underway in how local businesses appear online, ...

Avia is pleased to announce that it has been named a winner of the Customer Service Team of the Year in the 15th Annual 2025 ...

At the intersection of innovation and aloha, Hawaii Dental Service (HDS) provides customer service that’s truly rooted in ...

Using Salesforce Service Cloud, Hemadri Ravilla streamlined automotive customer service, cutting case resolution time by 40% ...

Discover how keyword-rich Google reviews can boost your local visibility, engagement, and conversions – plus templates to ...

When support teams capture and analyze the voice of the customer (VoC) — through sentiment analysis, chat transcripts and ...

Equiniti (EQ), a leading provider of transfer agent and share ownership services, is pleased to announce the appointment of Patricia (Patti) Landry as Director of Customer Success for its Employee ...

By Buertey Francis BORYOR GAB Health Insurance Company Ltd. has marked its fifth anniversary with a strong performance, showcasing remarkable growth, sound financial results and an expanded client ...

Could you defend your customer feedback metrics on an earnings call with the same confidence you defend your revenue ...

More than two dozen parties will seek to challenge a rate hike sought by Arizona Public Service Co., per filings with state ...

New Real-Time Profiles combine live activity with complete customer history so brands can recognize every individual and respond instantlySEATTLE--(BUSINESS WIRE)--#CustomerData--Amperity, the leading ...

CIOs must master critical business concepts to fulfill their new mandate of being business partners with their leadership ...