Discover how keyword-rich Google reviews can boost your local visibility, engagement, and conversions – plus templates to ...

Telecel Ghana emerged as the most decorated telecom operator at the 7th National Technology and Communications Awards (NTCAs), securing nine wins across leadership, customer experience, technology, ...

When support teams capture and analyze the voice of the customer (VoC) — through sentiment analysis, chat transcripts and ...

of retail workers say mobile devices are essential to their job, with average use of 4 hours per day for sales, inventory, and customer service tasks.

Equiniti (EQ), a leading provider of transfer agent and share ownership services, is pleased to announce the appointment of Patricia (Patti) Landry as Director of Customer Success for its Employee ...

By Buertey Francis BORYOR GAB Health Insurance Company Ltd. has marked its fifth anniversary with a strong performance, showcasing remarkable growth, sound financial results and an expanded client ...

Could you defend your customer feedback metrics on an earnings call with the same confidence you defend your revenue ...

More than two dozen parties will seek to challenge a rate hike sought by Arizona Public Service Co., per filings with state ...

CIOs must master critical business concepts to fulfill their new mandate of being business partners with their leadership ...

Sustained growth in its retail games segment alongside contributions from new product offerings and operational efficiencies ...

In the future, driving business excellence will not be enough. Cultivating genuine human connection will be equally essential ...

Unity's Vector AI platform is accelerating growth and margins, making the stock a bullish opportunity. Read here for more ...