Families with some disabilities have told the BBC they are upset over changes to eligibility rules for ride access passes at ...

Operator Merlin Entertainments said the pass was no longer working as intended because of increasing demand.

"We'll reconsider a visit when you treat all people equally and with respect, regardless of their disability" ...

A major UK theme park operator has made a major rule change to its disability queueing system. Merlin Entertainments has ...

The Alton Towers change relates to the Ride Access Pass that give guests faster access to rides ...

Merlin is dishing out the free passes to over 20 theme parks and attractions as part of its 'Stay For a Night, Play for a ...

Alton Towers theme park will stop people with certain disabilities from being able to use a free pass giving access to a fast ...

Picture your perfect family day out: a trip to a theme park with your excited kids, perhaps. A day of laughter and adrenaline ...

This offer means families could enjoy an entire year of theme park thrills across more than 20 Merlin attractions in the UK ...

Alton Towers is trialling a change to its disability access pass, making people with autism and ADHD who have difficulty with ...

The attraction will no longer allow people with the conditions to skip the main queues.