Last year, Southwest Airlines made the surprising decision to begin charging customers for checked baggage, ending its ...

Darling Ingredients, a large Texas company, says it’s aware of the complaints and will respond to the suit in court.

Southwest Airlines' attempt to resolve passenger complaints about its new boarding and seat assignment system.

It’s safe to say that Southwest Airlines’ transition to assigned seating is off to a turbulent start. Customers have taken to ...

CEO Robert Isom is facing mounting pressure to bolster the carrier’s financial and operational performance.

NEW YORK — New York Attorney General Letitia James issued a consumer alert last month urging airline passengers to know their ...

Civil Aviation Authority data shows that one airline recorded 918 complaints per million passengers, which is the highest ...

HVAC Contractor Watsonville Releases Health Advisory as Homes Sealed Against Cold Weather WATSONVILLE, CA, UNITED ...

The union that represents American's 28,000 cabin crew members issued a vote of no confidence of CEO Robert Isom.

An alleged scheme involving a man posing as an off-duty airline crew member has exposed serious flaws in airport security, ...

Two different incidents where United Airlines' aircraft faced engine issues before safely diverting to the point of departure ...

Last month, Southwest Airlines officially ditched its longstanding open-seating policy as it embraced an assigned seating model. However, a few weeks into the change, the airline has run into some ...