It's important to track, measure and assess the performance of your software development teams as an engineering leader. This way, you ensure that you'll come up with the highest quality product. This ...

Most companies wield powerful tools to measure progress and success, including key performance indicators (KPIs) and objectives and key results (OKRs). But organizations use OKRs and KPIs in different ...

Most of us have implemented key performance indicators (KPIs) to measure our progress. Agency KPIs are essential for any organization to measure progress against predetermined objectives and ...

Management teams often switch off when reviewing KPIs. This may be because they’re overwhelmed by the slicing and dicing of the measures. They need to remind themselves that KPIs are about stakeholder ...

Customer emotions seem to be an afterthought for most companies. Most companies measure success through customer actions–conversions, click-through rates, sales, downloads, etc.–so that’s what gets ...