Overflow crowds came to hear about how WebRTC will change the enterprise. What is WebRTC? The usual short answer is, it's the standard for voice/video-enabling Web browsers. Another answer, given in ...

Addressing the challenges to make WebRTC work seamlessly with existing enterprise and contact center infrastructures. I recently returned from my annual pilgrimage to Enterprise Connect, where WebRTC ...

Google engineers have volunteered the company’s VP8 video codec for an emerging standards project, called WebRTC, that could provide a real time communications protocol for the Web. “We believe that ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...