Councils are using robots to answer phone calls from residents despite raising council tax by the maximum amount in April.

I called Social Security's new phone system multiple times to figure out a way around how frustrating it can be.

It uses a practice called scambaiting to keep scammers talking to it on the phone for long periods of time, therefore reducing the time they can spend trying to talk to actual victims.

In a wave of new products and software characterized as an “artificial-intelligence comeback,” Apple appears to be jumping ...