In my 20-plus years working in the nonprofit world, one of the most common mistakes I’ve seen nonprofits make is measuring activities instead of outcomes. I understand why: Measuring activities is ...

In my last post, I wrote about why it’s important for nonprofits to measure outcomes rather than activities. I was excited to see that the post sparked a discussion, but I also noticed that folks were ...

At some point, how we do safety better is answered by removing effort that is no longer value-added, even though at one point in time, it might have been. Measuring activities to determine the health ...