A recent experience has given me a lot of hope for future leaders! Last summer, my daughter, Maryn, attended a leadership dynamics camp offered by her high school for incoming freshmen. During this ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. While my expertise is in customer service and CX, I was ...

Defining what makes a good leader is hard. Great leaders have certain qualities that are difficult to identify and pin down, begging the question: Why do people follow them? Often, the answer has to ...

Despite sharing many qualities, every leader is different. They come from different backgrounds and have different life experiences and personalities, too. That said, there are some universal ...

What separates a good manager from a great leader? It's not just results; it's the ability to inspire, adapt and bring out the best in others. Great leaders don't simply oversee work; they set the ...

Leadership? Basically, it's the ability to get across an idea to a group of people. Over the years, I have studied the lives of a number of individuals I consider to be outstanding business leaders, ...

Being a leader is hard work. Needless to say, it's not for the faint of heart. It requires you to be as thorough with your words as you are with your work. Many qualities go into the making of a ...

Managers plan and carry out organizational activities, but their role demands leadership. Here are five ways managers can ...

First, while there are some (Winston Churchill and Nelson Mandela, for example) for whom leadership was their destiny, I also believe that effective leaders are not necessarily born as such. They can ...

When you think of "leadership qualities," do you picture someone confident, assertive and able to make tough decisions under pressure? Or do you imagine a person with an inspiring vision for the ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Baruch Labunski Certain ...

There is no better time than now for business leaders to educate, inspire and elevate their employees. According to one award-winning CEO, the ability to elevate -- to exceed and outperform ...