All of Jacquelyn Smith’s GE appliances broke down at the same time. Repeated visits by GE technicians have failed to fix the problems. What can she do about this appliance repair disaster? I ordered ...

If you're expecting a good customer service experience when you need a repair on a major appliance, don't hold your breath. A recent Consumer Reports National Research Center survey of more than ...

Geraldine has over a decade of experience writing within the home improvement sector. Additionally, she has unique first-hand renovation experience as the previous owner of a house-flipping business.