SAN FRANCISCO (KGO) -- Anyone who's had to deal with the Employment Development Department over the past year knows how difficult it is to get someone on the phone to help with their unemployment ...

FREMONT, Calif. - Desmond Sylva, 39, was so frustrated about not being able to reach the Employment Development Department to find out why he wasn't getting his unemployment check after being laid off ...

Want to know the best way to talk to someone with the EDD? Hint: It's not on the phone. LOS ANGELES (KABC) -- With so many Californians struggling with unemployment, we spoke with Loree Levy, EDD's ...

The Bay Area and California managed modest job gains in November, but the pace of statewide employment increases have begun to fade at the same time the local nine-county region has perked up. More ...