Conversational AI is how artificial intelligence will impact the communications industry most. Conversational AI refers to the use of messaging applications, speech-enabled assistants, intelligent ...
In our latest installment of this multipart series on building intelligent bots using Google Dialogflow and Contact Center AI (CCAI), we discuss how the engagement surface determines whether or not to ...
Botkit is a chatbot tool that allows programmers to build apps using Node.js. Botkit bots can be configured for many applications including the Facebook API. Botkit is a platform for developers, so if ...
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