Readers weigh in on Dell's poor customer service rankings, pointing out that not all of Dell's service offerings are the same A few readers weighed in to dig a bit deeper into the rock-bottom ranking ...

For years, Dell customers have been on the receiving end of scam calls from people claiming to be part of the computer maker’s support team. The scammers call from a valid Dell phone number, know the ...

Dell, the baked goods manufacturer, knows that Americans don't like calling tech support only to get "Pete," whose name clearly Shoaib, who tells them to restart their computer for every single issue.

Dell customer service support is based in India. It wouldn't be a leap to assume that someone there with access to the relevant customer service database has sold this information to the scammers, who ...