Wegmans may be seeing a drop in satisfaction from its shoppers, according to an annual report. Wegmans got a score of 78, a 6 ...
According to ACSI data, customers are less pleased with their in-store experiences for factors such as store layout, staff courtesy and checkout speed." ...
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These 3 companies just earned the highest score in customer satisfaction: Can you guess the brands?
The American Customer Satisfaction Index’s (ACSI) annual Retail and Consumer Shipping Study for 2026 found that several online retailers saw an increase in customer satisfaction, with Amazon, ...
Rounding out the top 10 nationwide are No. 4 Sam’s Club (Walmart), No. 5 Aldi, No. 6 Costco, No. 7 Whole Foods (Amazon), No.
ACSI results are based on surveys conducted over a 12-month period ending in December 2025, with scores reported on a 0-to-100 scale.
Farmers Rural Electric Cooperative Corporation has been recognized for high customer satisfaction, earning one of the top five American Customer Satisfaction Index scores among electric cooperatives ...
Are there too many customer surveys? Do they improve service? Or are they - as we suspect - annoying for everyone ...
The Metropolitan Transportation Authority (MTA) announced a record increase in subway customer satisfaction recorded in its ...
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