Learn more about your after sales responsibilities, returns, legal guarantees, commercial warranties, and customer claims.

The European Commission (EC) continues with its agenda on enhancing consumer rights and empowering consumers for the green transition. Most recently, in late September 2025, the EC adopted an ...

You’ve been given an ugly t-shirt and a book you’ve already read. But if you don’t have the receipts, can you return them? Or what if someone’s given you a gift that’s defective in some way? Before ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

Clauses and sale agreements in a contract to the consumer, which provide a disproportionate advantage to the seller ...

Reports to the Australian Competition and Consumer Commission (ACCC) about consumer guarantees rose 20 percent to more than ...