Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Conflict resolution has been on the organizational agenda ...

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Awareness is the first step to change, and there are signs that organizations and their employees are recognizing the increasing importance of conflict management skills. Conflict is everywhere you ...

You’re in the middle of your presentation, waiting for all to join the Kahoot on their phones, when a colleague gets up from her seat, walks up, and taps your shoulder. Right there, in front of ...

Conflict between family members is unavoidable, but the damage it leaves behind is not. Ignoring problems has never fixed ...

Most workplace conflict correlates with lower performance and satisfaction, not higher. Cooperative goals and interdependence, not raw friction, fuel real team problem-solving. Personality traits have ...

Maybe it's a blowout argument with your partner, that unspoken tension with a friend, or even a work meeting that got unexpectedly heated. Whatever the scenario, conflict is an inherent part of being ...