What is a good way to tell whether a department and/or company is operating efficiently? The answer: ladder placement. What is ladder placement? It’s the positioning of a ladder where it can be used ...

It’s a cold, winter night. It’s right around midnight. The first-arriving companies transmit a working fire in a three-story wood-frame building. The second-­arriving ladder faces many obstacles: ...

This is the moment a contractor at a home in Atlanta, Georgia on June 18 tries to reach something on the ceiling with some exceptionally poor ladder placement. Predictably, the attempt goes wrong.