“Selecting a contractor with good communication skills is the most important step in avoiding serious conflict during the ...

If you can say no without escalating. If you can repeat your limit without over-explaining. If you can tolerate someone’s ...

Millions are spending time with family and loved ones this Thanksgiving, but more time together can also mean more tension. The latest PBS News/NPR/Marist poll shows that Americans are finding it ...

Nearly every day you have to have hard conversations at work. Maybe it’s pushing back on your manager’s unrealistic deadline. Perhaps it’s confronting a colleague who consistently interrupts you in ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Magdalena Nowicka Mook We ...

Most everyone dreads the difficult, challenging conversation. This includes conversations in which we have to deliver unpleasant news, discuss a delicate subject, or talk about something that needs to ...

Tough conversations with clients are inevitable, but they don't necessarily have to damage your partnership. Handling these conversations with honesty, empathy and a solution-oriented mindset can help ...

When we think of what makes a successful manager, we often think of those with a clear vision to guide their team toward strategic goals, who have the ability to inspire and empower employees and who ...

Make a plan for challenging conversations about injustice and other challenging topics with friends and family members. Be better prepared for impromptu conversations about injustice and other ...

Difficult conversations don't have to be so stressful. Source: Alexander Suhorucov/Pexels Difficult conversations, you know them well. These are the types of talks that require you to deliver bad news ...