DENVER ‒ In one of the last places where a real live person answers the phone immediately, AI is now playing an increasingly important role in helping 911 dispatchers speed police, firefighters and ...

The new real-time, AI-backed emergency call center translation tool could help residents and first responders, according to ...

As 911 call centers struggle with staffing, suppliers of government technology are rushing to help. That’s the case with the latest product from RapidSOS. The company, which sells an emergency ...

One of my favorite scenes from the 1980s sitcom “Mama’s Family” was when Thelma “Mama” Harper’s daughter-in-law, Naomi, brought Harper to her childbirth-breathing class. Harper interjected that, back ...

KERRVILLE, Texas (KXAN) — Newly released 911 calls from Kerr County show dispatchers overwhelmed as hundreds dialed in for help during the July 4 flooding event which claimed nearly 120 lives in that ...