Interesting exception, indeed. We’ll hope that this use for 800-number access will diminish as the data network that surely links the retail locations can be upgraded to use VoIP conferencing. But for ...

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Customer service is one of the most important parts of running a business. Even if you sell the best and most affordable product or service in your industry, there are going to be questions that arise ...

If you hear female moaning next time you dial an 1-800 number, you can thank PrimeTel Communications: For years, teenagers across the U.S. could call a toll-free hotline if they had embarrassing ...

A milestone of sorts is passing this year in the telephone industry. It was 25 years ago that American Telephone & Telegraph Co. devised the toll-free 800 number, originally intended only to spare the ...

Bill Murray uses a 1-800 number instead of traditional means to be contacted for movie projects to avoid constant calls on his house phone. Leaving a message on his 1-800 number does not guarantee a ...